RIKEN VIET commits to implement a unified sales policy nationwide as follows:

1. Quotation

  • Quotation takes effect within 30 days from the date of quotation, after that time, if there is a change in prices, we would like to report to customers.
  • All quotes include VAT.
  • Customers who buy large quantities, loyal customers will have the best price policy.

2. Payment

  • Customer pays 30% when confirming the order, 70% pays after the delivery notice.
  • Loyal customers and customers buying and selling under a contract, pay according to the terms of the contract.

3. Transportation

  • The selling price of RIKEN VIET is defined as the selling price delivered at the customer's warehouse in Vietnam. In case of any other request, it will be discussed specifically on a case by case basis.
  • Mode of delivery - receipt: Directly or through express delivery services. The device name and quantity will be clearly indicated on the receipt.

4. Delivery time

  • Delivery time will be shown in the quotation or the contract, depending on the quantity and current situation of the company's goods, we always take credit in all commitments to customers about time and quality. goods. Customers can directly contact sales staff to negotiate the delivery time.

5. Warranty

  • All types of goods provided by RIKEN VIET are covered with detailed warranties as follows:
  1. With main equipment: 12 months from the date of delivery.
  2. Replacement supplies: 06 months from the date of delivery.
  • Warranty locations: All equipment are warranted in the offices of RIKEN VIET.

The merchandise is warranted as long as it works according to the manufacturer's design and recommendations and is stored in a dry, not damp condition.

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