- Stability quality.
- Delivery and service execution time are from early to on-time commitment.
- Complete service
- Satisfy all legitimate needs of customers.
Methods of implementation
- Invest in equipment and supporting tools to improve service quality and diversify services.
- Information to answer customers in the fastest time to satisfy customer requirements.
- Expand the market to provinces across the country.
- Training to improve the capacity of the staff.
- Provide adequate resources to ensure the needs of the quality management system according to ISO 17025: 2017.
- Regularly maintain and improve the quality management system processes according to ISO 17025: 2017.
The staff of RIKEN VIET all understand and strictly follow this quality policy.