1. Purpose and scope of information collection

  • Collected customer information includes; Customer name, unit name, address, tax code, phone number, Email, industry and feedback for order fulfillment purposes, in-process consultation or communication.
  • Information is collected by customers provided directly via email, contracts or available forms.

2. Scope of information use

  • Use during order fulfillment, technical consulting, warranty, after sales support or communications.
  • We undertake not to provide any customer information to third parties without the consent of the customer in writing or email.

3. Information storage time.

  • Due to customer information for after-sales support. Information can be stored permanently except in case the customer requests to cancel.

4. Address of the unit that collects and manages personal information

  • Riken Viet Air Gauge Technology Co., Ltd
  • Address: 79/1 Ly Chinh Thang, Ward 8, District 3, HCMC
  • Telephone: 028 3526 2986/028 3526 2987

5. Means and tools for users to access and correct their personal data.

  • Any request from customers to us about: Publish, modify, supplement or delete information relating to individual customers, we will make the request as quickly as possible to ensure protect the interests and privacy of customers.

6. Commitment to protecting personal information of customers

  • We always highly value the privacy of our customers and are most cautious when handling and using such information
  • We commit not to use customer information other than the original purpose and do not provide any customer information to any third party without customer's consent in writing or email.
  • All provisions of this information privacy policy comply with the regulations and guidelines of the legal document system of Vietnam.
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